Green Mart ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Green Mart mobile application and related services.
By using Green Mart, you agree to the collection and use of information in accordance with this Privacy Policy.
To provide our grocery delivery services, we may collect the following information:
Full Name
Mobile Number
Email Address
Delivery Address
Billing Address
Order History
Shopping Preferences
Saved Addresses
Transaction Details
Device Model
Operating System Version
Application Version
Device Identifiers
Precise or approximate location (with your permission)
Delivery location details
Payment transaction details
Payment status information
Note: We do not store complete credit card, debit card, UPI PIN, or banking credentials on our servers.
We use your information to:
Process and deliver your orders
Manage your account
Verify your identity
Provide customer support
Send order confirmations and delivery updates
Improve app functionality and user experience
Prevent fraud and unauthorized activities
Comply with legal obligations
Send promotional offers and notifications (where permitted)
Green Mart may request access to your device location to:
Determine delivery availability
Provide accurate delivery services
Improve order fulfillment
Enhance your shopping experience
You can disable location access at any time through your device settings, although some features may not function properly.
Payments within Green Mart may be processed through trusted third-party payment providers.
We do not collect or store:
Credit Card Numbers
Debit Card Numbers
CVV Codes
Banking Passwords
UPI PINs
Payment information is handled securely by authorized payment partners.
We do not sell, rent, or trade your personal information.
We may share information only with:
To deliver your orders successfully.
To process payments securely.
Companies that help us operate and improve our services.
When required by applicable law, regulation, court order, or government request.
To prevent fraud, abuse, or security threats.
We implement reasonable security measures to protect your information from:
Unauthorized access
Loss of data
Misuse
Disclosure
Alteration
Destruction
While we strive to protect your information, no internet transmission or electronic storage method is completely secure.
We retain your information only for as long as necessary to:
Provide our services
Complete transactions
Resolve disputes
Enforce agreements
Meet legal and regulatory requirements
When information is no longer required, it may be securely deleted or anonymized.
Depending on applicable laws, you may have the right to:
Access your personal information
Update or correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Object to certain processing activities
Request information about how your data is used
To exercise these rights, please contact us using the details provided below.
Green Mart is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take appropriate steps to remove such information.
Our application may use third-party services including:
Payment Gateways
Analytics Services
Push Notification Services
Cloud Storage Providers
These third parties have their own privacy policies and practices. We encourage users to review their policies where applicable.
We may occasionally send:
Offers and Discounts
Promotional Notifications
Product Updates
Service Announcements
You may opt out of marketing communications at any time through app settings or by contacting us.
We may update this Privacy Policy periodically to reflect:
Changes in our services
Legal requirements
Security improvements
Operational changes
Any updates will be posted with a revised "Last Updated" date.
Your continued use of Green Mart after changes are posted signifies your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: support@greenmart.com
We are committed to protecting your privacy and providing a safe, secure, and convenient grocery shopping experience. 🌱🛒🍎
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