Privacy Policy

Last Updated: June 2, 2026

Green Mart ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use the Green Mart mobile application and related services.

1. Information We Collect

To provide our grocery delivery services, we may collect the following information:

• Name
• Mobile number
• Email address
• Delivery and billing addresses
• Order history and purchase details
• Payment-related information (processed securely through third-party payment providers)
• Device information such as device model, operating system, and app version
• Location information (if permission is granted) to assist with deliveries and service availability

2. How We Use Your Information

We use your information for the following purposes:

• Processing and delivering your orders
• Managing your account
• Providing customer support
• Sending order confirmations and delivery updates
• Improving our products, services, and user experience
• Preventing fraud and ensuring platform security
• Complying with legal obligations
• Sending promotional offers and updates (where permitted by law)

3. Location Information

Green Mart may request access to your device location to help determine delivery availability, provide accurate delivery services, and improve your shopping experience. You may disable location permissions through your device settings at any time.

4. Payment Information

Payments made through Green Mart may be processed by trusted third-party payment gateways. We do not store your complete debit card, credit card, or banking details on our servers.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• With delivery partners to fulfill orders
• With payment processors to complete transactions
• With service providers that support our operations
• When required by law, regulation, or legal process
• To protect the rights, safety, and security of Green Mart and its users

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Object to certain data processing activities

9. Children's Privacy

Green Mart is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Services

The app may contain links to or integrate with third-party services such as payment gateways, analytics providers, and notification services. We are not responsible for the privacy practices of such third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of Green Mart after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Green Mart Support
Email: support@greenmart.com